Q: If I see a fire or smell smoke, or have an emergency where do I call?
DIAL 911. The Emergency Dispatch Center will dispatch fire personnel to the scene.

Q: If my house catches on fire, what should I do?
Leave the house after calling 911: and if possible turn off the power. Account for all occupants in a safe location away from the structure. DO NOT GO BACK INTO THE STRUCTURE.

Q: Why do 911 dispatchers ask so many questions instead of sending help immediately?
When a call is received at the emergency dispatch center, a dispatcher will gather the information while another dispatcher dispatches the call to the firefighters and/or paramedics.

Q: Why does a fire engine respond to my house when I request an ambulance?
Deerfield Beach Fire And Rescue Advanced Life Support Engine(s), Ladder Truck(s) or Squad(s) are dispatched simultaneously with the closest available Deerfield Beach Fire and Rescue Transport Unit. Firefighter EMTs/Paramedics, assigned to a fire engine, can begin assessing the victim and expedite care prior to the arrival of our ambulance. Our goal is to have emergency personnel on scene and treating the patient within six minutes.

Q: Can I burn trash in my yard?
The City of Deerfield Beach has municpal trash pick up. Trash set out at the curb will be picked up on regularly scheduled days. NO BURNING of trash is allowed under City Code in Deerfield Beach.

Q: If a patient is transported to the hospital, may a family member accompany the patient in the ambulance?
Yes, you are usually seated in the front of the ambulance so the Paramedics can have ample room to assist the patient.

Q: If I am driving my vehicle and see a fire truck or ambulance approaching me, what should I do?
If you are in a moving vehicle, pull over to the right side of the road. If you are stopped at a red light - DO NOT RUN THE LIGHT. Attempt to pull over to the right, so a clear lane of traffic can be opened up for emergency vehicles.

Q: What hours do firefighters work?
Firefighters work 24-hour shifts. They work 24 hours on duty and 48 hours off duty.

Q: If I would like to set up a safety class, or a tour of the Fire Rescue Station, whom should I contact?
Contact our Fire Prevention Support Specialist, at (954) 571-3085, to arrange a tour of one of our fire stations or schedule a safety class.

Q: If I wanted to get a copy of a fire or EMS (medical) report that happened at my residence, for personal or insurance reasons, what do I do?
Please call and ask for the Records Division. Copies of reports may be obtained at the City Of Deerfield Beach Fire Department Headquarters located at 1441 SW 11th Way, Deerfield Beach FL, 33441 (8:00 am – 5:00 pm). It is best to us at (954) 571-7570 so they can be ready for you, when you arrive.

Q: Can I stop by the fire stations to get my blood pressure checked?
Absolutely. Fire stations are manned 24 hours a day. You may stop in at any time during normal business hours 8:00 am to 5:00 p.m.